Mikaka conversational AI
WhatsApp AI agents that can answer, act, follow up and hand over.
Mikaka turns WhatsApp into a connected customer channel for service, sales, reminders, follow-up and support — powered by the same customer context used across voice and other channels.
Customer service on WhatsApp
Answer common questions, guide customers, capture intent and move conversations into the right workflow.
Lead qualification and follow-up
Respond instantly, collect the right details, qualify demand and continue the conversation based on customer behaviour.
Connected workflows
Use approved business data, CRM, APIs and internal systems so WhatsApp conversations can complete useful actions.
Human takeover when needed
Move sensitive or complex conversations to people without losing the context of what already happened.
Meet customers where they are
Phone, WhatsApp, web and social are not separate customers. Mikaka is designed to let the same customer context, policies, tools and escalation logic work across channels so every interaction can continue the same journey.