Mikaka conversational AI
AI phone agents that answer, call back, follow up and know when to hand over.
Use Mikaka for inbound and outbound voice conversations that connect to customer context, business systems and the rest of the customer journey.
Inbound customer service
Answer common questions, understand intent, look up approved information and route requests appropriately.
Outbound conversations
Run reminders, collections, surveys, reactivation, lead follow-up, research and service campaigns at scale.
Connected business context
Integrate customer records, CRM, Google Sheets, APIs, webhooks and approved tools so phone conversations can move work forward.
Move from voice to another channel
A call does not have to end the journey. Mikaka can preserve context for follow-up on WhatsApp, SMS, email or a human team.
Meet customers where they are
Phone, WhatsApp, web and social are not separate customers. Mikaka is designed to let the same customer context, policies, tools and escalation logic work across channels so every interaction can continue the same journey.