Mikaka conversational AI
Conversational AI for businesses that want every customer interaction to move something forward.
Mikaka combines voice, messaging, workflow automation, human escalation and customer intelligence so customer conversations produce both outcomes and learning.
Serve customers
Answer, route and resolve high-volume customer conversations across voice and messaging.
Engage customers
Run follow-ups, reminders, outbound campaigns, research and proactive customer journeys.
Connect business systems
Bring approved customer data, CRM, APIs, Sheets and business tools into the conversation.
Turn conversations into evidence
Capture what customers need, where they struggle, what was resolved and what the business should improve next.
Meet customers where they are
Phone, WhatsApp, web and social are not separate customers. Mikaka is designed to let the same customer context, policies, tools and escalation logic work across channels so every interaction can continue the same journey.