Automate the customer task
Automate WhatsApp customer service so your team does not answer the same questions all day.
Mikaka handles repetitive WhatsApp support while keeping staff available for the customers who need judgment, empathy or exception handling.
See how Mikaka handles this → Find your biggest customer journey leak →
Reduce repetitive support
Automate FAQs, service questions, status enquiries, reminders and structured requests that consume agent time.
Resolve more in the conversation
Use approved business data and workflows so the AI can do more than send a canned reply.
Route the right conversations to people
Escalate complex, urgent or sensitive requests to the correct team with the reason for contact already captured.
See what customers keep asking
Turn repeated WhatsApp questions into structured signals for service, product and operations teams.
Understand customers wherever they find you.
Mikaka connects customer responses across phone, WhatsApp, web and social so automation is not limited to one inbox. The same customer context can be used to understand, respond, act, follow up and hand over.