Live capability
AI voice that does more than talk.
Mikaka answers customer calls, reaches customers proactively, uses approved business knowledge, completes allowed actions and hands the right context to a human when judgment is needed.
Automate the volume. Keep the judgment.
What Mikaka can do on a call
Answer inbound calls and FAQs
Run outbound reminders and follow-ups
Book appointments and capture enquiries
Look up approved customer records
Create tickets and next actions
Warm-transfer complex cases to people
Built around real operating conditions
Voice AI should not be judged by a demo alone. Production quality depends on telephony, latency, language handling, tool permissions, escalation paths and what happens when the AI should stop and ask a human to take over.
Every call should create intelligence
Mikaka turns calls into structured signals: why customers called, what they needed, what blocked them, what happened next and which issues are repeating across the organisation.