Free Mikaka tools

Measure the customer problem before you automate it.

Use these free calculators to turn missed calls, repetitive WhatsApp work and call-center workload into numbers management can understand.

Estimate the value of customer demand that may be disappearing when calls go unanswered.

Estimate how many staff hours go into repetitive WhatsApp customer conversations every month.

Estimate the volume and hours tied to repetitive, structured calls that may be suitable for automation.

Go deeper than a calculator.

Mikaka's industry health checks score the full customer journey, identify the largest leak and give management three priorities to test first.