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How much of your call-center workload is repetitive?

Estimate the monthly agent hours tied to structured calls that may be suitable for AI handling or assisted automation.

Calls per monthAverage call duration in minutesPercentage of calls that are repetitive or structured

Enter your numbersYour estimate will appear here.

Where AI can help

High-volume, repeatable enquiries, reminders, collections, surveys, callbacks and status questions are common automation candidates. Human teams should remain available for exceptions, sensitivity and judgment.

Why measure the workload first

Automation works best when it starts with a clearly measured problem. Mikaka can then be tested against response, resolution, escalation and customer outcomes.

Run a full free health check → See how Mikaka could automate this →