Mikaka for hotels

Hotel booking automation that starts before the reservation and continues after it.

Mikaka automates the repetitive work around hotel enquiries and reservations — response, qualification, follow-up, guest questions and handover — while preserving the direct guest relationship.

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Enquiry to reservation

Capture dates, party size, preferences and booking intent, then route the guest into the configured booking or reservation workflow.

Follow up automatically

Re-engage guests who asked but did not complete, confirm next steps and recover demand that usually disappears between channels.

Pre-arrival and in-stay automation

Automate common information, reminders and service requests while sending exceptions to staff.

Post-stay and repeat booking

Continue the relationship after checkout with feedback, review and return workflows rather than letting every guest become a new acquisition problem.

Understand guests wherever they find you

The reservation journey is no longer one channel. Guests call, message, browse and return later. Mikaka gives hotels a conversational AI layer that can preserve guest intent across those interactions and turn each enquiry into both an opportunity to serve and evidence about what guests want.

See Mikaka on your booking journey →