Mikaka for hotels
Hotel booking automation that starts before the reservation and continues after it.
Mikaka automates the repetitive work around hotel enquiries and reservations — response, qualification, follow-up, guest questions and handover — while preserving the direct guest relationship.
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Enquiry to reservation
Capture dates, party size, preferences and booking intent, then route the guest into the configured booking or reservation workflow.
Follow up automatically
Re-engage guests who asked but did not complete, confirm next steps and recover demand that usually disappears between channels.
Pre-arrival and in-stay automation
Automate common information, reminders and service requests while sending exceptions to staff.
Post-stay and repeat booking
Continue the relationship after checkout with feedback, review and return workflows rather than letting every guest become a new acquisition problem.
Understand guests wherever they find you
The reservation journey is no longer one channel. Guests call, message, browse and return later. Mikaka gives hotels a conversational AI layer that can preserve guest intent across those interactions and turn each enquiry into both an opportunity to serve and evidence about what guests want.