Mikaka · Kenya AI
AI solutions for Kenyan customer operations — voice, WhatsApp, automation and intelligence in one layer.
Mikaka helps Kenyan organizations serve customers across voice and messaging, automate repetitive work, connect business systems and turn every interaction into usable customer intelligence.
AI voice agents
Answer inbound calls, make outbound calls, follow approved workflows, access business context and hand over to humans when needed.
WhatsApp AI
Automate customer support, lead qualification, reminders, follow-ups and connected workflows where customers already message the business.
Customer service automation
Reduce repeated manual work across calls and messages while keeping escalation, ownership and outcomes visible.
Customer intelligence
Turn thousands of conversations into structured signals around intent, friction, churn, demand and next actions.
Start with the highest-value problem
Use a free Mikaka industry health check to identify where revenue, retention or service capacity is leaking before choosing the first AI workflow.
Find the customer journey to fix first → See Mikaka in action →