Student experience intelligence across Africa
Students tell you where the journey is breaking long before they disappear.
Mikaka helps education teams improve admissions follow-up, student support, feedback collection and visibility into the friction that affects completion, satisfaction and retention.
The signal arrives early: repeated questions, missed follow-ups and unresolved confusion often appear before disengagement does.
Where Mikaka helps education teams.
Admissions follow-up
Reach prospects, answer common questions, remind applicants about next steps and identify where interest drops.
Student support
Handle repetitive service questions and route complex academic, finance or welfare issues to the right people.
Experience & retention
Collect feedback and reveal recurring barriers around registration, teaching, finance, support and campus services.
Make student conversations useful to leadership.
Serve
Answer routine questions consistently across high-volume periods.
Answer routine questions consistently across high-volume periods.
Follow up
Keep applications, registrations and student commitments moving.
Keep applications, registrations and student commitments moving.
Listen
Capture student feedback beyond annual surveys.
Capture student feedback beyond annual surveys.
Learn
Identify where student experience is creating disengagement.
Identify where student experience is creating disengagement.
Start with one student journey.
Admissions, onboarding, fees, support or retention — choose the journey where unanswered questions cost the institution most.